Evaluating Solutions for Improving Program Assessment

Nathan C. Anderson, Alaric Williams, & Daniel Ringrose   |    Volume 21 Issue 1  |   

This paper demonstrates how a small, public, master’s level university in the Midwestern United States identified and responded to areas for improvement related to its implementation of program assessment. An overview of a program evaluation framework is provided based on five categories of assessment that the university uses as a frame of reference to guide its program development and assessment work. The university’s methods are described for assessing needs to identify areas for program assessment improvement, assessing the theory of potential solutions to ensure that they would be appropriate to meet demonstrated needs, and assessing the efficiency of suitable solutions to ensure that they could be implemented within the parameters of the institution’s available resources. Results are discussed through the lens of a newly proposed model, ALTMAP, which synthesizes established, practical, and transferable frameworks and tools to collectively support a comprehensive approach to program planning and evaluation.

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